ClubReq Terms of Service

    Last Updated: June 24, 2026

    1. Acceptance of Terms

    By accessing or using ClubReq ("ClubReq," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the platform.

    ClubReq provides tools that help employers manage hiring workflows, including applicant screening and interview scheduling.

    2. Eligibility & Account Responsibility

    You must be at least 18 years old and authorized to act on behalf of your organization to use ClubReq. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

    3. Permitted Use

    You agree to use ClubReq only for lawful hiring and recruiting purposes. You may not:

    • Misuse the platform to access data without authorization
    • Use the platform for advertising, spamming, scraping, or resale
    • Attempt to reverse engineer or disrupt the platform
    • Use the platform in violation of employment or anti-discrimination laws

    4. Acceptable Use and Hiring Liability

    Human Oversight Requirement

    ClubReq provides automated applicant screening and scheduling tools to assist in the recruitment process; however, the platform is not intended to make final employment decisions. You agree that you will not use the platform for any automated decision-making purposes that have legal or significant effects (such as final employment, rejection, or compensation decisions) unless you ensure a human being makes, reviews, and oversees the final decision.

    Compliance with Employment Laws

    You bear sole responsibility for your hiring practices and decisions. You agree to use the platform in strict compliance with all applicable local, state, and federal employment laws, including but not limited to those enforced by the Equal Employment Opportunity Commission (EEOC) and the Fair Credit Reporting Act (FCRA).

    Disclaimer of Hiring Liability

    ClubReq does not guarantee that the use of its platform will result in a successful hire or that candidates will possess the qualifications claimed. ClubReq shall not be held liable for any discrimination, wrongful termination, or other employment-related claims arising from your use of the software.

    5. Interview Scheduling & Calendar Integrations

    Supported Calendar Services

    ClubReq supports third-party calendar integrations, including Google Calendar and Microsoft Outlook Calendar, to enable interview scheduling.

    User-Initiated Access

    Calendar integrations are enabled only when a user explicitly chooses to connect their calendar account.

    By connecting a calendar service, you authorize ClubReq to access calendar data solely to support interview scheduling initiated by you.

    Scope of Access

    For supported calendar services, ClubReq may:

    • View calendar availability to identify open time slots and prevent interview conflicts and double-booking
    • Create, update, or delete interview events that you initiate within the ClubReq platform

    ClubReq does not:

    • Create events automatically
    • Modify unrelated calendar events
    • Access calendar data without explicit user authorization
    • Use calendar data for advertising, analytics, profiling, or resale

    Revocation

    You may revoke calendar access at any time through your Google Account, Microsoft Account, or other applicable third-party permissions settings.

    6. Messaging Services and Telecommunications Compliance

    TCPA and Messaging Compliance

    The platform enables you and your authorized users to communicate with candidates via Short Message Service (SMS) and other messaging services. You are solely responsible for ensuring your use of these messaging features complies with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and the guidelines set forth by the Cellular Telecommunications Industry Association (CTIA).

    Carrier Restrictions and Deliverability

    You acknowledge that SMS message delivery is highly dependent on third-party telecommunications and messaging providers ("Messaging Service Providers"). These providers impose strict rules and may block messages, filter content, throttle throughput, or suspend phone numbers or short codes at their sole discretion. ClubReq does not control SMS message throughput or deliverability and makes no guarantees regarding the timing or successful delivery of any message.

    Limitation of Liability for Telecom Failures

    ClubReq shall have no liability for any damages, lost profits, or consequences arising from delayed, undelivered, or filtered messages, nor for any service disruptions caused by Messaging Service Providers modifying or enforcing their network restrictions. You authorize ClubReq to provide "know your customer" information (including business registration details) to Messaging Service Providers as reasonably required to secure and maintain messaging capabilities.

    7. Data Ownership, AI Training, and Proprietary Rights

    Client Data

    You retain ownership of all data you submit to ClubReq. You grant ClubReq a limited, non-exclusive license to process that data only as necessary to provide the services you request.

    De-identification of Data

    ClubReq may anonymize, aggregate, and de-identify Client Data so that it no longer reasonably identifies you, your users, or individual applicants ("Deidentified Data").

    Use of Data for AI Training

    Notwithstanding anything to the contrary in this Agreement, ClubReq may use Deidentified Data to build, improve, and enhance the quality, performance, and accuracy of the ClubReq platform. This explicitly includes using Deidentified Data for the training, testing, and optimization of ClubReq's artificial intelligence, machine learning, and natural language processing functionalities.

    Ownership of Improvement Data

    ClubReq owns all right, title, and interest, including all Intellectual Property Rights, in and to any analyses, models, algorithms, and aggregated reports generated from Deidentified Data (collectively, "Improvement Data"). No licenses to Improvement Data are granted to you, whether express or implied.

    8. Intellectual Property

    All software, designs, trademarks, and proprietary technology used by ClubReq are owned by ClubReq or its licensors and are protected by applicable laws.

    9. Service Availability

    ClubReq is provided on an "as is" and "as available" basis. While we strive for reliable service, uninterrupted availability is not guaranteed.

    10. Limitation of Liability

    To the maximum extent permitted by law, ClubReq shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.

    11. Changes to Terms

    We may update these Terms from time to time. Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.

    12. Contact

    For questions about these Terms:

    support@clubreq.com

    Version History

    A summary of material changes to these Terms over time. For the current version, see the "Last Updated" date at the top of this page.

    • June 24, 2026

      • Added Section 4 — Acceptable Use and Hiring Liability, covering human oversight, EEOC/FCRA compliance, and a disclaimer of hiring liability.
      • Added Section 6 — Messaging Services and Telecommunications Compliance, covering TCPA/CTIA obligations, carrier deliverability limits, and limits on liability for telecom failures.
      • Added Section 7 — Data Ownership, AI Training, and Proprietary Rights, clarifying client data ownership, de-identification, use of de-identified data for AI model training, and ClubReq ownership of Improvement Data.
      • Renumbered subsequent sections (Intellectual Property, Service Availability, Limitation of Liability, Changes to Terms, Contact).
    • December 30, 2025

      • Added Interview Scheduling & Calendar Integrations section detailing Google and Microsoft Outlook calendar scope, user-initiated access, and revocation.
      • Clarified permitted use restrictions (no scraping, resale, reverse engineering, or use in violation of employment laws).
    • Initial Release

      • Initial publication of the ClubReq Terms of Service, including acceptance, eligibility, permitted use, intellectual property, service availability, limitation of liability, and contact information.